Thank you for choosing Techtrix System for your online shopping needs. We are committed to providing you with a seamless and efficient shipping experience. Please read our shipping policy carefully to understand how we handle the delivery of your orders.
Shipping Locations:
We currently offer shipping services to customers within Pakistan and aim to expand our service areas in the future. Please note that shipping rates and delivery times may vary based on your location.
Order Processing:
Orders are typically processed within 1-2 business days after payment confirmation.
During peak seasons or promotions, processing times may be slightly extended. We appreciate your patience during these times.
Shipping Methods:
We offer various shipping methods, including standard shipping and expedited shipping. The available options and associated costs will be displayed during the checkout process.
You can choose the shipping method that best suits your needs and budget.
Shipping Fees:
Shipping fees are calculated based on factors such as the destination, package weight, and shipping method selected.
Any applicable taxes or customs duties are the responsibility of the customer and may not be included in the shipping fee.
Estimated Delivery Times:
Estimated delivery times vary depending on the shipping method chosen and the destination. You will receive an estimated delivery date during the checkout process.
Please note that unforeseen circumstances, such as weather conditions or customs delays, can affect delivery times. We appreciate your understanding in such cases.
Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to monitor the status and location of your package through our website or the respective carrier’s tracking portal.
Delivery:
Deliveries will be made to the address provided during the checkout process. Please ensure that your shipping address is accurate and up-to-date to prevent delivery issues.
If you are unavailable to receive the package, the carrier will leave a delivery notification with instructions on how to reschedule or pick up your order.
“Cash on delivery” payment method will not be effective if your cart/product price exceeded the amount of 25,000 PKR.
Damaged or Lost Shipments:
In the rare event that your order arrives damaged or is lost during transit, please contact our customer support team within 7 days of the estimated delivery date.
We will work with you to resolve the issue and, if necessary, initiate a claim with the carrier.
Returns and Refunds:
Contact Us:
If you have any questions or concerns about our shipping policy or your specific order, please don’t hesitate to contact our customer support team at info@techtrix.support. We aim to provide you with the best possible shopping experience, and our shipping policy is designed to ensure your orders are delivered safely and promptly. We appreciate your trust in Techtrix Store, and we look forward to serving you.